Shipping policy

Shipping Policy
Last updated: 9/2026
    Order Processing Time
    All orders are processed within [2] business days (Monday through Friday, excluding holidays) after receiving your order confirmation email.

    You will receive a order confirmation notification email when your order has been received and processed. You will receive a ship confirmation notification email when your order has shipped with tracking information. If you can not be shipped, we will contact you within 3 business days.
      Domestic Shipping Rates and Estimates**
      Standard Shipping: FedEx Ground
      FedEx Ground®- Ground Service
      FedEx Home Delivery® Select for non-business shipping location
      FedEx Express Saver® 3 day Service- Not guaranteed* 
      FedEx 2Day® 2 day service Not guaranteed* 
      FedEx Standard Overnight® Next Day Not guaranteed* 

      FedEx First Overnight® Next Day Early before 12:00am Not guaranteed* 

      LTL/Truck- Some items can not be shipped via parcel carrier, and you will see that in the order checkout screen, the system will display the carrier service level(s) that are available for your destination based on the item and weight. The system will display a flat fee for your shipping zone. 

      * FastbindUSA is not responsible for the the delivery once the order has been picked up by the carrier. We will assist as we can to apply for a refund for any delayed delivery when using 2 day or overnight services, however the ultimate resolution and any refund will be up to the parcel carrier. FastbindUSA will not refund the cost of shipping for a delivery delay unless refunded by the carrier.

      ** Due to system restrictions, we do not have the ability to use a third party account number. We offer FedEx shipping only.  Please contact us directly if you need other arraignments.


        International Shipping
        We ship to many countries worldwide. Please contact us to see if we ship to your country. Our credit card purchasing system will not accept international credit cards, so please contact us directly if you have any issues pacing an order.
        Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. FastbindUSA is not responsible for these charges if they are applied and are your responsibility as the importer/customer. Additional fees such as tariffs will be added depending on the current policy of customs and border control at the time of order.
          P.O. Boxes and APO/FPO Addresses
          We do not ship to P.O. Boxes and APO/FPO Addresses, and we do not offer UPSP services.
            Shipment Confirmation and Order Tracking
            You will receive a shipment confirmation email containing your tracking number(s) once your order ships. These are usually available the next day after shipping. 
              Damages and Lost Packages
              If your order arrives damaged in any way, please email us as soon as possible at sales@fastbindusa.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.

              If your package is lost or delayed in transit, please contact the shipping carrier directly using your tracking number, or reach out to us for assistance.
                Questions
                If you have any further questions, please don't hesitate to contact us at sales@fastbindusa.com or 954-357-1180.